Understanding levers for organizational change the case of AB Ltd Essay

Understanding levers for organizational change the case of AB Ltd - Essay Example Whenever there is a change in the overall organizational strategy for success, it is followed by a significant change in the organization. These changes may be found in the operational management spectrum or in the total organizational culture itself. Such changes are bound to happen just as they happen in the case of any life cycle process. Under those circumstances it becomes the responsibility of the top management of the organisation to perceive the nature and methods of such changes and prepare the organization to meet the challenges of such changes.The changes are due to take place in any organization simply due to the passage of time where the organisation's life is longer and hence it may become necessary to introduce changes in the operating strategies and plans. This necessitates significant strategic practices in all functional areas of management. In order to make the change process successful it is important that the change leaders have a thorough understanding of the co ntext of change. This includes a thorough insight into the basic organizational systems and structures as well as the external environment in which the organisation is operating. Organizational context is created and renewed through tangible and concrete management actions. (Ghosal, S. and Bartlett, C. A. 1994) Unless the changes in the organisation are preceded by an in-depth analysis of the internal and external environments, any endeavour by the management to bring about changes may not produce the desired results. Thus an evaluation of performance of each link in the organization is an essential prerequisite for effecting the organizational change. Another equally important consideration while deciding on the changes in the organization is the impact of the external environmental forces on the effectiveness of the organizational performance. With this background this paper presents a report on the nature and methods of change management in the 2.0 Change Process in AB Limited The following is the change process as evidenced by the senior management in the case of AB Ltd. The process is identified through a series of interviews with the managers and team leaders of Change management in the Company. The description involves a detailed report on the change process being effected by the company. 3.0 Change Process The process of change being a complex in nature must be well planned so that the change process is accomplished without hurdles. The change process involves the following steps: Discovery Process - Making a case for organisational change Commitment from the top management Defining change strategy Alignment of change strategy with the overall business strategy Implementation of the change and Monitoring and refinement (Kaplan Consulting) 3.1 Discovery Process The first step in bringing about any changes in the organisation is to make a strong and airtight case for the introduction of such changes. In this step the change leaders may take the help of tools like (a) Online surveys conducted on various issues that may be the core change aspect (b) High impact interview protocols may also help effectively in the process (c) An analysis of the competitive environment of the business including the analysis of the strengths and weaknesses of the competitors (d) Technique of benchmarking will also be one of the useful tools (e) A well defined assessment of the customers and suppliers may also lead to the identification of change areas (f) Gap analysis is another tool that helps in the identification of changes required in the organisation 3.2 Commitment from the Top Management It is vitally important that the top leaders are prepared intellectually and motivationally for the introduction of changes as they are the people, who have to pilot the change process, sell it among other organisational members and arrange for the deployment of the necessary resources. The steps involved in this process are